If you have a question create a new topic by clicking here and select the appropriate board. Thus, the warranty has been removed from this product. When you insert a new ink cartridge, the printer automatically prompts you to align the ink cartridges. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Claim or contact us about this channel. Match the shape of the icon and the color of the cartridge with the slot that has the same shaped icon and color.

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It does not work. Email list of drivers. Printer Software and Drivers topics http: Javascript is disabled in this browser. The problem might not appear on the other end of the printout.

With the nozzle and contacts facing down, slide the b100x into its slot. Select all Deselect all. Is my Windows version bit or bit? The list of recommended drivers for your product has not changed since the last time you visited this page.

The carriage returns to the right side of the printer. When an indicator shows low ink levels, consider having a replacement ink cartridge available to avoid possible printing delays.


HP Customer Support – Software and Driver Downloads

Javascript is disabled in this browser. Examine the vent area on each cartridge, above the HP logo on the top of the cartridge. Thank b100aa for your patience. Please check the link and download: Let HP identify any out-of-date or missing drivers and software. Under the Color Options section, make sure that Print in grayscale is not selected. Asia Pacific and Oceania.

Printer Software and Drivers topics

Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Select your operating system and version. Click Align the Print Cartridges. Service or replace your HP product if you completed all preceding steps.

Printer Software and Drivers topics

Replace the printhead If you have completed all of the troubleshooting steps and are still experiencing a problem, replace the printhead.

HP encountered an error while trying to scan your product. If the printer is returned to HP, the print sample must be returned with the printer. Contact HP Support to schedule a repair or replacement.

Let HP identify any out-of-date b10a0 missing drivers and software How does HP use product data collected with this service? We are unable to determine your warranty status for the product and serial number provided.


Align the printer Follow these h100a to align the printer, if you found defects on the Print Quality Diagnostic Report.

To see if your product is still under warranty, go to the warranty check website http: The touch screen had been working fine, but a few months ago, I noticed that i had to press to the right of the icon to get it to work. The color bars are streaked with another color.

If printouts are still unsatisfactory, try these general print quality hpp, and then do not continue the troubleshooting steps in the remainder of this document:. Modify your browser’s settings to allow Javascript to execute. The print quality should start improving in a few hours. We were unable to find any drivers for your product.

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