Would you like to view the product details page for the new product? I have the same question Already have an HP account? HP Download and Install Assistant makes it easy to download and install your software. The list of all available drivers for your product is shown above. Then follow the instruction to uninstall the driver.

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HP ScanJet G Photo Scanner – flatbed scanner – desktop – USB Overview – CNET

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

No software v3010 drivers are available for this product with the selected operating system. HP has scanned your product but currently has no suggestions for driver updates. In reply to Nyima Yonten’s post on June 9, Look at the System Information file attached for details.

I suggest you to uninstall the HP Scanjet G Photo Scanner from the Device Manager and then try to reinstall the scanner driver in compatibility mode. In reply to Nyima Yonten’s post on June 8, Thus, the warranty has been removed from this product.


This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. But I cannot operate it from the desktop as all Desktop shortcuts for the scanner is vanished. Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly.

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Solution and Diagnostic Data Collection. Please enter a Product Number to complete the request.

HP Scanjet G Not working after Windows 10 Upgrade – Microsoft Community

Select your operating system and version. This product was sold by a reseller. It matches the product: I recommend you to refer to the steps provided in the below Microsoft Help Article about printer issues and check g010 it helps. Select your desired files and a list of links will be sent by email. The list of recommended drivers ph your product has not changed since the last time you visited this page.

Drivers may be in development so please check back at a later date or visit the product homepage. Email list of drivers. Any warranty support needed would be completed by the third party that sold the product. Check if it helps.


Please return to the product information page and verify the numbers provided or try again later. One or more of the values entered is not permitted.

I again request you to kindly escalate this issue with HP and give us solution. Dear Niyma Yonten Thanks for your response. Dear Niyma Yoten Thanks for the response.

HP Scanjet G3010 Scanner – Product Specifications

Javascript is disabled in this browser. Am sorry none of the above you suggested have worked including compatibility mode installation. This thread is locked. I suggest you to the suggestion provided in the HP support website and check if it helps. By completing and submitting this form you consent to the use of v3010 data in accordance with HP’s G301 statement. This could take up to 3 minutes, depending on your computer and connection speed.

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